QUALITY POLICY

The strategic view of the Management is part of the recognized relationship between the quality of the products and the ability to make the most of the competitive advantages of its business area. As a company, our vision is focused on three key areas:

• Customer Satisfaction;
• Employee Satisfaction;
• Ownership Satisfaction.

For BETE S.r.l. the way to reach these key objectives is the awareness and conviction that:

• The satisfied customer is the result of optimized business processes that maximize the quality of the related products and services. So, the effort of the whole company must be focused on the research for the continuous improvement of processes;
• Satisfied employees are the result of a safe and engaging work environment. It is therefore a commitment of all to contribute to the creation of such conditions also in accordance with the current legislation;
• The satisfied property is the result of a company that knows how to combine employee quality and safety, with profitability.

In order to achieve these objectives, the Management considered necessary to institutionalize and make public the knowledge of the rules adopted as an organizational benchmark for all the aspects described above and to make available the resources necessary for the implementation of this policy in accordance with an organic plan, oriented towards continuous improvement, also through risk and opportunity analysis.